Why Customers Are Warning Others About AJ's Hair Salon and Barber in Revesby
AJ's Hair Salon and Barber, located at 3/3 Revesby Place in Revesby, NSW 2212, has received a significant number of negative Google reviews from real customers. These reviews consistently highlight serious concerns about the quality of service, pricing transparency, and professional conduct at this Revesby hair salon and barbershop.
Customers searching for a barber in Revesby or a hair salon near Revesby should be aware of the following recurring complaints reported across 20 verified one-star Google My Business reviews:
- Misleading pricing — Customers report being quoted one price online but charged significantly more upon arrival, with no prior disclosure of additional fees.
- Rude and aggressive behaviour — Multiple reviewers describe being yelled at, sworn at, and disrespected by staff, with some customers left in tears.
- Poor haircut and colour quality — Reviews frequently mention uneven colour results, overly aggressive cutting that ignores customer requests, and results that look nothing like the examples shown.
- Ignoring customer requests — Several customers report that the barber or stylist did not listen to what was asked and simply did their own thing.
- Unprofessional service — Complaints include long wait times despite having appointments, walk-ins being prioritised over bookings, and unwanted treatments being applied without consent.
- Overcharging — Customers note being charged more than the listed price on the booking platform, with unexplained additional charges.
These reviews are sourced directly from Google My Business (Google Maps) and represent genuine customer experiences at AJ's Hair Salon and Barber in Revesby, Sydney, NSW, Australia. All ratings and comments below are reproduced exactly as posted by the reviewers.
All 20 One-Star Google Reviews
I went to this salon because my friend recommended it, and this was my first time colouring my hair. When I booked online, the price clearly said $60, and I had the email confirmation to match. When I arrived, the hairdresser asked what I wanted and explained I'd need to bleach my hair, which I already knew and was completely fine with. Then he suddenly told me it would be $200. I mentioned the $60 price online, and he just said it would "take time," but nowhere on the website does it say bleaching costs extra or that additional fees apply.
Money isn't the issue at all the problem is the misleading information. If the real price was going to be $200, that should have been made clear before booking, not once I was already sitting there.
The service also wasn't great. One staff member washed my hair, but another checked and realised it hadn't been washed properly, so it had to be washed again. That didn't give me much confidence.
When my hair was straightened, the colour looked okay at first, so I thought it was fine. But the next day I noticed the top of my hair is lighter and the bottom is darker. It's uneven, and for the price I ended up paying, that's really disappointing.
Overall, I'm not happy with the experience. This was meant to be a positive first-time colour for me, but the misleading pricing and the uneven result have put me off ever returning.
Source: Google Reviews
Absolutely terrible job on Keratin. They clearly said that it was $100 and cheap but after I showered it turned into my natural hair. Do not get Keratin at AJ's ever. Weak chemicals and 1 day results.
Source: Google Reviews
Upon booking my appointment, I was asked if I would like to add a hair treatment in addition to my haircut. I specifically requested a toner, wash and blow dry and a cut clearly indicating that I did not wish to include a treatment. After the toner was applied, I was informed it would only take a few minutes; however, I ended up waiting at the basin for nearly an hour while the stylist attended to a walk-in client.
Furthermore, a different staff member proceeded to wash my hair and, contrary to my earlier request, applied a treatment that I had explicitly declined. This left my scalp feeling irritated due to an excess of product that was not properly washed off. Following this, I was seated for a brushing session, during which it became apparent that the stylist lacked the necessary experience with women's hair. I had to request to brush my hair myself due to excessive pulling and discomfort.
Unfortunately, due to the prolonged wait and lack of proper service, I had to leave without receiving a blow dry or a haircut. Moreover, I was charged $45 for the services rendered, yet upon reviewing the pricing on your app, I noticed that the toner was listed at $25 and the wash at $10, leading to an unexplained $10 charge.
After returning home, I felt compelled to wash my hair again due to the residue left by the products. Additionally, I experienced discomfort in the back of my neck from the extended time spent at the basin.
Overall, I was left feeling shocked and disappointed by the entire experience, which did not meet the standards I anticipated from your salon.
Source: Google Reviews
I had an absolutely appalling experience at this salon. The owner's behavior was beyond unacceptable—he was extremely rude, screaming at me and my sister for no reason whatsoever. He was shaking uncontrollably while yelling, and his behavior was so erratic that, for a moment, I genuinely questioned if he might be under the influence of something. His actions were far from normal or professional.
We simply asked for the total price, and instead of receiving a straightforward answer, we were met with aggression and insults. This level of disrespect is not something anyone should endure. To make matters worse, he insulted his own brother, who was trying to work alongside him.
We went there expecting to relax, enjoy our time, and leave with a fresh look, but instead, we paid money to be humiliated and insulted. This experience completely ruined our day. I strongly advise others to avoid this salon if they value respect, professionalism, and peace of mind.
I wish i can give a zero star
Source: Google Reviews
this place is terrible. I had an appointment at 10am for a hair styling for a wedding, and was told AJ was going to be 10min late. At 10:17 his brother says he is going to be 40 minutes late. Absolutely no consideration for their customers. Avoid this place at all costs. I'd give it a zero if I could. - update: he just called me and asked me to take my review down because "everyone has emergencies". It's not about that - it's the fact that nothing was communicated to me when I had already been waiting for 17 minutes.
Source: Google Reviews
I had an incredibly disappointing experience at this hair salon. After giving birth, I went in, hoping to refresh myself with a nice haircut, hair colour and hair treatment, but instead, I was met with disrespect, swearing, and harassment from AJ. The unprofessional communication left me feeling upset and in tears. According to the NSW Fair Trading Code of Practice for the Hairdressing Industry, hairdressers are required to treat customers with respect and ensure professional communication. This standard was clearly not upheld during my visit. In addition, I also believe that his treatments do not align with my expectations. He needs to not only address his behaviour but also improve his skills.
I would not recommend this salon to anyone seeking a respectful and positive experience.
Source: Google Reviews
I wouldn't recommend this place to anyone looking for quality service or a pleasant experience. It's unfortunate to see such a lack of respect for customers in what should be a professional environment.
Aj was not only disrespectful but also swore and used extremely inappropriate language. When confronted about this behavior, they excused it by claiming he had anger issues. How is that the customer's fault? If you have unresolved personal issues, you should address them before working in an industry where interacting with people is a key part of the job. The lack of professionalism and respect was shocking.
If I could give less than one star, I absolutely would. Avoid this place at all costs if you value decent treatment and a professional experience.
Source: Google Reviews
I often wonder why their price is way cheaper than my other barber. Well, price speaks for itself.
I am not so sure what length I wanted so I said to cut it not too short and we take it from there if I would want to trim it more down
but he went on with "1" length right away then ask , "is this ok" LOL. Seriously?
if I said no, can you bring bsck that length that you cut? and when I told him my preference (and as if I have a choice that point, he already cut it too short), he seems like he's not happy to be challenged.
One of the worst haircut I've ever had. I went there to feel a lot better about my look and I stepped out like I paid 25 to make myself feel worse.
Source: Google Reviews
He's not a barber, he's a butcher. I'm taking the effort to write this review because after you noticed that it's the first time I come here, you wanted to offer me a $5 discount. When you seen that you completely ruined my beard and that I was unhappy with the haircut, rather than not charging at all, he charged me the full price haircut (not even offering the $5 off that he wanted to lol). Probably thought to himself, well he's lost me because of the bad haircut, might aswell make the most of it.
Source: Google Reviews
Booked an appointment through fresha and arrived early, there were 7 people in the waiting area, barbers just ignored me and I sat in the waiting area as well, barber then just called up the next person, doesnt seem that they honor bookings and are very unprofessional, waiting and wasted time and just left.
Source: Google Reviews
So i had gone to this place to get a simple haircut and a nice design at the back by Ahmad because apparently he is good and my dad screamed when he saw my haircut and i didnt think it was this!!!!!!!
Source: Google Reviews
They just violently shave all of your hair off and calls it a haircut looks nothing the the example I showed them 1/10 please do not come to this place its so expensive too in addition to its bad quality
Source: Google Reviews
Not recommended. Didn't listen to coustomers only do there own cut. And price is very high. Never recommended
Source: Google Reviews
Didn't listen to the customers request.
Just did his own thing. Not the bald guy the other dude.
Source: Google Reviews
The hairstylist was very rude impolite, and didn't consider what I wanted.
Source: Google Reviews
Do not come to this shop It is the worst shop.
Source: Google Reviews
Very bad customer service
Source: Google Reviews
Very disrespectful with the clients.
Source: Google Reviews
Disgusting behaviour, shouldn't be in business
Source: Google Reviews
This place sucks, went to get a haircut & beard trim. Bloke that was cutting my hair was shoving the razor into my throat & back of my neck, was extremely painful. I don't know how he's a barber. Also the price is not what it says online when I booked. $35 online but they charge me $50.
I can see why this place is always empty.
Source: Google Reviews